Supercharge Patient Flow through Efficient Pre-Registration
The revenue cycle begins long before the patient is seen at your facility, often at the time of scheduling. With this in mind, Unibased Systems Architecture streamlines the registration workflow through efficient pre-registration integrated with the scheduling process to enhance the entire patient experience. While gathering the required information up-front and effortlessly managing all of the conflicts throughout the process, Unibased Systems contractually guarantees, in seconds, speedy transaction time to ensure patient safety and solidify payment arrangements for proper reimbursement on the front-end. With less time spent on the phone gathering important information needed to schedule patients, more time is available to accept additional calls and thus more services and opportunities to impress your physicians and consumers. Now that’s customer service.
Manage the Payment Cycle to Ensure Reimbursement – Improving Collections Through Early Identification
Unibased Systems understands that in today’s healthcare arena, nothing can be left to chance, and timely reimbursement is critical. Early identification of proper procedures to follow enables schedulers to address critical issues up-front, thus preventing the disasters often encountered in back end collection processes. Through early integration of insurance verification, medical necessity checking and up-front authorizations, collections can be processed immediately and cash flow improved, resulting in a significant reduction in your health system’s financial exposure.
Take Customer Service One Step Further – Reducing Costs, Improving Care
Today’s financial environment is much different than it has been in years past, and additional measures need to be taken to address these new challenges. Higher costs and slower payments place pressure on cash reserves. This current situation demands anticipation and preparation earlier in the revenue cycle than ever before, including more timely patient dialogue… while simultaneously maintaining a level of speediness and transparency which will exceed your customers’ expectations.
Eliminate Financial Surprises – Protect Your Back-end by Managing Your Front-end
Unibased Systems helps healthcare providers like you address the financial issues associated with the alarming growth of uninsured and charity patients, as well as covered patients that are now obligated to pay a much larger portion of their medical costs. Using a powerful combination of robust software applications, Unibased Systems is able to validate patient demographics, select the most appropriate conflict-free time and location for services, determine the patient’s most current insurance eligibility, assure medical necessity compliance, and estimate the patient’s out-of pocket expense based upon scheduled and/or ordered services and the corresponding allowables in your managed care contracts. This entire process can be performed prior to the patient’s arrival, either at the time of scheduling services or shortly thereafter in the pre-registration process. Using this technology, healthcare organizations like yours are able to anticipate the costs associated with uninsured and charitable cases much earlier in the revenue cycle than ever before, arranging reasonable payment options and a mutually agreed-upon plan prior to service.
Automate and Organize Your Workflow
With Unibased Systems’ ForSite2020® work queue functionality, you now have an unlimited number of opportunities to improve, automate, organize and monitor workflow. Each intelligent user-defined work queue looks at the discrete value of a field in the application and automatically takes action based upon that value. ForSite2020® allows you to the enhanced flexibility to set them up to direct the work queue to a specific user or a group of users, and it keeps an electronic “eye” on important tasks such as pre-authorizations, physician written order receipts, medical necessity, or countless other revenue cycle tasks, effectively managing your workflow and improving your process…on your terms.
Eliminate Missing Orders with Physician Access
Unibased Systems’ Physician Access and Orders Integrator incorporates existing managed care rules so that the physician office knows immediately if the diagnosis does not meet medical necessity. The patient-centric work queue allows access management staff to work all the issues related to one patient with having to visit multiple work queues. Orders Integrator enables you to attach electronic images of the physician order to the scheduled event, thus eliminating the need for paper. The order is created at the same time as the scheduled event, and whether it comes in via fax or is hand-carried by your patient, the paper copy can be quickly scanned, identified and attached while simultaneously automatically satisfying the missing orders work queue…it’s your missing piece to a more streamlined and effective revenue cycle process.